Delivery Summary competitive bidding and contract negotiation

Page Title

Engagement Description

Competitive bidding & contract negotiation of:

Outsourcing vendor(s) selection or ...

Any IT or product development hardware or software vendor selection including:

Enterprise software, disaster recovery, security, Computer Operations and Networking, professional services firm, Network Operations (NOC), WAN
vendors, Server vendors, etc

Services performed:

Competitive Bid

Contract negotiation

Includes difficult vendor negotiations to secure a refund or other remedy from failed service delivery.

Contract re-negotiation or bid to new vendor -- for example: renegotiate a
contract in year 3 of a 5 year term because of scope changes, inability of the
vendor to meet the budget, dissatisfaction with service delivery, or simply “not
meeting expectations”, etc.

Transition to the new vendor (if needed)

Lead the implementation of the awarded service or product

Representative Delivery Summaries with Benefits Achieved

		$1B Business Intelligence Software Firm (Canada): Successfully lead the following
		initiatives resulting in the on time, on budget delivery of each, and culminating in 55% budget savings of minimally $12.5MM. Also, through re-architecture, virtualization, and global Data Center Consolidations (from 9 to 2), avoided the need to acquire over 7200 square feet of new data center space (incremental savings).

		Led the competitive bidding, contract negotiation, and re-architecture of all voice,
		data, cellular & Wide Area Networking (WAN) services. Rebid existing contracts on US and Canadian voice (60%+ savings) and US and Canada cellular (30% savings).

After re-architecting, ascertained that the proper skill sets and infrastructure
was not in place to design, build, and run the needed WAN for the
combined companies in the timeframes required. With the full support of
the staff, outsourced the WAN for 55% budget savings, while dramatically
improving service.

		CIO Advisor on Sourcing Strategy. Executive advisor and "in-house" expert on
		approximately $50MM of potential Outsourcing deals -- advised the CIO and EVP Purchasing on outsourcing strategy.

$2B Semiconductor Manufacturer

		Drafted the RFP & bid to six vendors a $100MM outsourcing deal encompassing
		server and network operations, engineering workstation and desktop support, help desk, technical support. Led Contract Negotiation, saving a guaranteed $30MM over 5 years.

		Drafted the RFP and bid a $16MM “big 5” System Integrator (SI) and internal
		software development of ERP, CRM, Sales Force Automation (SFA), and sales and manufacturing configurator software, as well as a fab wide capacity planning tool using artificial intelligence (AI) software.

		Negotiated Refund. In a “separate opportunity” negotiated a refund from a “Big 5”
		SI in Japan, for a failed custom coded business systems implementation. Led the re-start of the project starting with a clearer definition of the “must have” scope.

		$6B Oil Company -- Successfully re-bid and delivered $20MM of information systems &
		technology for a new, multi-billion dollar, joint venture refinery that was among the most sophisticated in the world. Project involved the selection and implementation of a complete set of custom hydrocarbon management and business systems (i.e. SAP), in seven months, in 75% less time then originally forecast. As a result of an -- on time, on budget delivery -- enabled the refinery to "go live" resulting in yearly revenues of minimally $1.2 billion.

		Wrote a RFP and revised scope -- worked with the business clients to define the
		"must have" scope elements (versus the "nice to have"). Developed vendor evaluation criteria and a selection process

		Selected new vendor. Worked with the business clients and IT to resolve
		relationship issues & clarify roles & responsibilities, and led the collaborative selection of a new vendor in less than a month

		Contract Negotiation. Negotiated a fixed price delivery contract with a substantial
		hold back and aggressive penalties for non-performance.

		Competitive bid of Business Process Redesign & Benchmark vendor. In
		addition for another project -- competitively bid and selected a business process transformation and benchmarking firm to advise on a corporate wide business process redesign program.

		$1.5B Outsourcing & Professional Services Division - Competitively bid and selected an
		Internet Service Provider (ISP) delivery business partner (i.e. provided geographically desirable data center space, networking, help desk services) for a new Services business being built. Attained wholesale pricing which turned the pricing of the new services business profitable and allowed dramatically improved time to market and cost savings from not having to build out new data centers and networks on their own.

		$20MM Marketing Data Base firm & B2B SCM .com -- Recovered 25% of internal web
		hosting costs by competitively bidding and hiring a new ISP vendor with a sliding scale of services fixed on a not to exceed “cost plus single digit” profit margin basis. Performed contract negotiation.

		Avoided losses of $500,000/month by competitively biding sophisticated onsite
		capacity planning services for a high volume web site to resolve and prevent serious, time critical performance and security issues. Negotiated fixed price contract.

$2B Server vendor; $6B PC Manufacturer

Competitively bid these Data Center Operations & Networking tools and services:

Large Unix server hardware vendor, storage vendors, automated tape library vendors, WAN network equipment vendors.
Evaluated and selected operations and networking automated operations
packages, change management, tape library, production control, Quality
Assurance (QA), and NOC tools
Evaluated, selected, and implemented problem management and help
desk software implementations.
Worked closely with the server and network operations group for a $6 billion
PC company, to strengthen and revise the contract negotiation process
resulting in savings of $4 million.

ENGAGEMENT DESCRIPTION

Engagement Description & Delivery Summary
COMPETITIVE BIDDING & CONTRACT NEGOTIATION

Improving IT & Product Delivery Success